🔐 Privacy Policy

This Privacy Policy applies to the website https://www.richmindjewelry.com (hereinafter “the Website”), published by Richmind Jewelry, a sole proprietorship operated by Hamed JAHIDI, located at 12 rue Victor Tilmant, 59000 Lille – France.

1. Data Controller

The person responsible for processing your personal data is:

Hamed JAHIDI
📧 Email: richmindjewelry@gmail.com
📞 Phone: +33 7 49 00 74 32
📍 Address: 12 rue Victor Tilmant – 59000 Lille – France

2. Personal Data Collected

We collect personal data in the following situations:

a. Contact Form

• Last name

• First name

• Email address

• Phone number (optional)

This information is used solely to respond to your inquiries and provide customer support. It is not stored in a database, but transmitted by email through a secure server.

b. Orders & Payments

When placing an order, we collect the data necessary for billing, delivery, and payment processing:

• Postal address

• Email address

• Order details

• Payment information (processed exclusively by Stripe — we do not access or store your bank details)

c. Browsing Data & Cookies

Browsing data may be collected through:

• Google Analytics (traffic statistics)

• Facebook, Instagram, TikTok integrations

• WooCommerce (cart and order management)

• WordPress plugins

3. Purpose of Data Processing

Your data is processed for the following purposes:

• Responding to your messages

• Processing and managing your orders

• Delivering your purchases and providing post-purchase support

• Measuring website traffic and improving the user experience

• Ensuring the security and proper functioning of the Website

4. Legal Basis for Processing

Data processing is carried out on the following bases:

• Your explicit consent (contact form, analytics cookies)

• Execution of a contract (order, delivery, customer service)

• Legal obligation (invoicing and accounting)

• Legitimate interest (fraud prevention, anonymized statistics)

5. Data Recipients

Your personal data may be transmitted to:

• Richmind Jewelry (order management)

• Stripe (secure payment processing)

• Google Analytics (anonymous traffic statistics)

• Website hosting provider (OVH or equivalent)

• Delivery carriers

These partners comply with the GDPR or, where applicable, operate under adequate safeguards (e.g., EU Standard Contractual Clauses).

6. Cookies and Trackers

When you first visit the Website, a banner informs you about the use of cookies. You may accept, refuse, or customize their usage.

Our Cookie Policy details:

• Functional cookies

• Statistical cookies (Google Analytics)

• Marketing/social cookies (TikTok, Facebook, Instagram, YouTube, etc.)

• Storage periods and management options

7. Data Retention

We store your data for:

• Contact requests: up to 12 months

• Orders: 5 years, in compliance with accounting obligations

• Cookies: up to 12 months, unless deleted earlier through your browser settings

8. Data Security

We implement several security measures, including:

• SSL (HTTPS) encryption

• Secure hosting

• TLS email protection

• Restricted access authorization

If a data breach occurs, we will notify you in accordance with Article 33 of the GDPR.

9. Your Rights

Under the French Data Protection Act and the GDPR, you have the following rights:

• Right of access

• Right to rectification

• Right to erasure

• Right to restrict processing

• Right to object

• Right to data portability

• Right to withdraw consent

• Right to lodge a complaint with the CNIL

To exercise your rights, contact us at:
📧 richmindjewelry@gmail.com

10. Amendments to This Policy

This Privacy Policy may be updated at any time to reflect legal, technical, or operational changes.
The latest update date appears at the top of this page.